Conversion Rate Web Marketing Blog 

With all of the information that is available from measuring websites with tools like Google Analytics, it’s easy to get distracted. A typical eCommerce website has it’s own unique set of KPI’s (Key Performance Indicators) and conversion rates. These conversion rates will tell you where you can gain quick and profitable improvements from your eCommerce website.

So start with the basics. The touchstone metrics of your eCommerce website are the number of:

1. Visits to your eCommerce website
2. Shopping carts created
3. Orders placed, paid, sealed and delivered.

From these figures you work out your conversion rates.

Visit to Cart Conversion Rate
Visits / Carts created = %

Cart to Order Conversion Rate
Carts / Orders = % 
(or subtract this figure from 100 to determine your cart abandonment rate).

IMPORTANT: The conversion rates tell you where to look for the answers. 

For instance, if you have 1000 visits to your site and yet only 5 people created a shopping cart (0.5% visit to cart conversion rate), then you will want to look carefully at the process that people have to go through to create shopping cart on your website.

If you were finding on the other hand that out of the 1000 visits to your website 500 shopping carts were created (50% visit to cart conversion rate), but only 5 placed an order (10% cart to order conversion, a.k.a. 90% cart abandonment rate), then you would need to carefully analyse your ordering process.

From these stats you might launch into your Google Analytics stats to find out what’s going on. From the clues that you find you could formulate a Google Website Optimiser test to prove your assumptions.

The rewards in this sort of work are high. While traffic may be getting harder to generate with increased competition, your conversion rates are likely to be an easy to reach and untapped gold mine.

From the author: If you run an eCommerce website then you might wonder, “How do I know if I’m getting as many orders as I could be through my website?” The answer to that question is in your website’s conversion rates.

We know that to achieve high conversion rates and sales from your eCommerce website you need a team that includes seasoned marketers, web designers, web programmers, copywriters, editors, bloggers and search engine gurus. That’s why we created Bitemark.

And yes, we can get your website to number one in Google too ;-)!

Contact us on 1300 248 362 to find out how you could boost the conversion rates of your eCommerce website.

This entry was posted on Tuesday, February 19th, 2008 at 10:54 pm and is filed under eCommerce conversion rates, eCommerce websites. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.