About Brett Gilbertson

If you are looking for help in your online lead generation strategies, then give Bitemark a call on 03 9012 6600. Bitemark specialises in lead generation websites and driving targeted traffic through search engine optimisation (seo).

Google Maps Spam Update – Spammer Removed

We recently wrote about a Melbourne mobile mechanic who was spamming Google Maps with several … [Read more...]

Google Maps is a Haven for Spammers

Mike Blumenthal first reported Local Business Listing SPAM on Google Maps last July. Seven months … [Read more...]

How to measure your eCommerce Website

With all of the information that is available from measuring websites with tools like Google … [Read more...]

Truck signage is a traffic oppportunity

Van Signage - Using Web Address

Sure, truck signage is an great opportunity to engage your audience on the road, but what about … [Read more...]

Google Maps – New Format For Local Business Results in Google

Google Local Business Results - New Format

Have you noticed that the format has changed for Google Local Business Results? The above example … [Read more...]

Google Maps – Local Business Listings – Is your business on the Google Map?

google-local-business-search-self-storage-melbourne.JPG

Last year, Google Maps quickly became the number one online map directory service in Australia, … [Read more...]

Is Google really the end of the Yellow Pages® Directory?

The Yellow Pages®

Newt Barret explained an important shift in his blog post today, "Real World Experiment Explains … [Read more...]

Microsoft’s Live Search Has a Huge Size Problem

Microsoft Live Search Problems - Flexitank

A number of our clients have noticed that their websites have completely dropped out of Microsoft's … [Read more...]

Don’t Get Lost in Translation

We've been working with the translators at Meaningful Exchange, helping with their email marketing … [Read more...]

Real Example: How can I generate more leads for “Development Loans”

MacLean Finance - Development Loans Page

I was meeting with William MacLean from McLean Finance today and we found that his website is on … [Read more...]

WHOIS: Is Your Domain Name Really Yours?

What every company needs to know about their domain name...  Imagine that you are moving … [Read more...]

Lessons in Customer Service from an Acoustic Guitar Shop

Maton EBG808C Michael Fix Custom Acoustic Guitar from Acoustic Centre

One of my personal goals for 2008 is to get a new acoustic guitar. I've been playing guitar for … [Read more...]

The Google Maps van is in town – And I snapped it!

googlevan.jpg

I wrote a post about the new Google Maps "Street View" feature after seeing this funny image … [Read more...]

Web Design – Don’t Sweat The Home Page

You're working on a new web design and you're fussing over the home page. You've got very limited … [Read more...]

Is Your Web Design a Platform for Performance or a Serious Liability?

The pinnacle of web design is where form and function work together. A good web design is … [Read more...]

Email Marketing Preview Pane Gallery – The Good Examples

It's been several years since images started being blocked in the preview pane of your email client, … [Read more...]

Email Marketing Preview Pane Gallery – The Bad Examples

Since our recent article on Email Marketing and the Outlook preview pane, I've been collecting both … [Read more...]

Yellow Pages® Online – How can you make platinum ads work?

Yellow Pages® Online Platinum Ad Example

Many of our clients use the Yellow Pages® Directory and the Yellow Pages® Online to generate leads … [Read more...]

Web 2.0 Hype Busted by Jakob Nielsen

Through the haze of excitement about Web 2.0 Jakob Nielsen has articulated what serious web … [Read more...]

Only geeks will laugh at this…

Okay, this is a little off the conversion rates topic, but it made me laugh. For those who … [Read more...]

Customer to Marketer – I Want a Divorce

I was speaking with Copywriter Meri Harley today about how many business marketers seem to have … [Read more...]

Selling on price – Are your customers really price sensitive?

"Our customers are price sensitive." "Our product is a grudge purchase." I've been hearing this … [Read more...]

Part 1: The Copywriting Formula for Business Websites

"We are the leading provider of ..." Would you like a dollar for every time you've read that on a … [Read more...]

Part 2: The Copywriting Formula for Business Websites

Porsche 911

So what is the formula for writing great website copy for your business website? Well, let's … [Read more...]

Email Marketers: Ignore the preview pane at your own risk!

Chaos Music - Email Marketing - Preview Pane without images

I'm really trying hard to look for email marketers who care about what their email looks like in the … [Read more...]

eCommerce Websites – What do you need to maximise conversion rates?

computerguy.jpg

Ever wondered what it takes to get the most out of your eCommerce website conversion rates? Well, … [Read more...]

Email Marketing – Missy keeps it simple

Email Marketing Example - JPG Media

Since I wrote about email marketing and the Outlook preview pane two weeks ago, I've been on the … [Read more...]

Pointless Website Polls – Have your say!

Web Polls Example

Have you ever seen a website poll like this one? I can't remember where I found it, but it's a … [Read more...]

Using LivePerson to Boost Conversion Rates

Live Person Chat - On Hold with HP!

I've had two completely opposite experiences this week with LivePerson chats. LivePerson is a … [Read more...]

Email Marketing: What will it look like in the preview pane?

Email Marketing and the Preview Pane

Since Microsoft introduced the image blocking feature in Outlook 2003, the question that every email … [Read more...]

Banner Blindness – Eyetracking Studies Expose Fancy Formatting

The massive take up of eye-tracking in website usability studies has revealed some interesting … [Read more...]

Fort Knox expands Melbourne Self Storage

Melbourne Self Storage - Fort Knox Self Storage

I recently met with the team at Fort Knox in their Melbourne Self Storage facility. In the last 2 … [Read more...]

Conversion Killer! Forced shopping cart registration

Shopping Cart - Simple Registration Example

Number one on my list of eCommerce conversion killers is the shopping cart registration page. It … [Read more...]

48 Hour Google Listings – Know what you are signing up for!

48 Hour Google Listing

I received this email today promoting guaranteed listings in Google and Yahoo in 48 hours. I think … [Read more...]

Cool flash websites – Impress or Convert?

Most people who have worked with us know that we're not a big fan of "cool flash websites" for … [Read more...]

What’s the big deal about getting into Google?

Much of the focus of Australian website owners is still on search engine optimisation and getting … [Read more...]

Check your website before running your Radio Advertising Campaign!

I met with John Tellis of www.tailor.com.au last week to talk about his website. Since John's … [Read more...]

Website Rescue – How your Radio Advertising can generate visits to your website and convert them to leads

Website Rescue - Google Results

I had a number of people call me this week to say, "Have you heard this radio ad for 'Website … [Read more...]

eCommerce Website Search – 10 rules to better search results and higher eCommerce conversion rates

eCommerce Website Search - Walmart.com

A simple way to boost your eCommerce website's conversion rate is to make sure your visitors can … [Read more...]

eCommerce Websites – 10 rules to better internal search results

When you're running an eCommerce website you spend so much time optimising your site, improving your … [Read more...]

Want an effective website? See your marketing consultant first.

Hiring a marketing consultant can be a smart move. Particularly if you run a business that doesn't … [Read more...]

Google Maps

Self Storage Melbourne - Google Maps Example

Australians have recently been introduced to Google Maps and Local Business Search in the search … [Read more...]

eCommerce Websites – How to handle eCommerce problems and save your customers

US company Tealeaf recently released some interesting research related to errors on eCommerce … [Read more...]

Are long URLs a turn off?

Long URLs

According to the Marketing Sherpa Search Marketing Benchmark Guide 2008 long URLs are on the … [Read more...]

Conversion rate review – Metal finishes website

We recently conducted a conversion rate review on a website for a company that creates metal … [Read more...]

Burn carbs not carbon

In a push to make Bitemark green we've developed the "burn carbs not carbon" program. Basically, … [Read more...]

The search engine keyword challenge – Can your website copy make sense?

Getting your search engine keywords into the right places in your website copy doesn't always come … [Read more...]

Conversion rates – The basics

In this article on Clickz, Bryan Eisenberg of Future Now discusses the basics of conversion rates. … [Read more...]

You have to pay to get into Google right?

Google Adwords or Organic?

"You have to pay to get into Google right?" Too often there is confusion about what's paid and … [Read more...]

We’re number one in Google for number one in Google :-)

number_one_in_google_small.JPG

Every business that takes web marketing seriously wants to be number one in Google. So we recently … [Read more...]

Franchise websites – Are franchises missing the web marketing boat?

We've spoken to many franchises about their websites in our travels and have come to the conclusion … [Read more...]

Email Marketing and SPF

There has always been a clear difference between opt-in email marketing and SPAM. Unfortunately for … [Read more...]

Content is king in web marketing, but what on earth is it?

Ask any company that is successful at web marketing and they will confirm the proclamation, … [Read more...]

Franchise Web marketing – How do you market your franchise online?

Are franchises sitting on the biggest opportunity in web marketing today? One of the real … [Read more...]

Web marketing – The easy way to select a company to market your business on the web…

If you're looking for an easy way to identify a web marketing company that can help you to achieve … [Read more...]

Getting to the top of Google takes more than techniques

There was an interesting article from Dan Skeen in the Age yesterday about Google, Search Engine … [Read more...]

Number one in Google: The Secret Techniques that will get you there!

OK, so you want your site to go to number one in Google, and you’re looking for the secret … [Read more...]

Online selling and international orders

One of the fantastic things about the internet is that selling online has enabled many small … [Read more...]

Read this before you accept international orders from your website

If your business sells online, receiving your first international order can be thrilling. One of … [Read more...]

Google Listing Guarantee

I recently wrote a page about guaranteed Google listings that went straight to the top of Google. … [Read more...]

Tablet PC’s – Has the next generation laptop slipped in the back door?

I've been a user of Tablet PC's for about 5 years now. Yes, I had one of the really bad version 1.0 … [Read more...]

Bamboo Floors – A sustainable alternative to Hard Wood

Did you know that Bamboo can grow up to 4 ft in one day? I didn't until I met Ken and Lyn … [Read more...]

Mag Wheels – New and Used in Victoria

Canterbury Tyres are specialists in new and used mag wheels. At their 3 retail sites … [Read more...]

Online Video Production and Corporate Video for websites

Online video is fast becoming a mainstream requirement for website projects. Since we've just … [Read more...]

Using online video to increase conversion rates

Can online video boost your conversion rates? Video is becoming an important feature of many … [Read more...]

Selling is not telling – Ask questions

Wayne Berry of Top Gun Business Academy taught me that "selling is not telling." Over the past 5 … [Read more...]

Lead generation – Can you ever have enough leads?

If you're not generating leads from your marketing well, then this question is a no brainer. If … [Read more...]

Lead generation Funnel – Why generate more leads?

Generating more leads is a consideration even when you have enough leads. If you had more than … [Read more...]

Web Marketing = Branding, Design, Web Development, Search Engine Optimisation, Lead Generation?

So what does it take to create an effective web marketing website? Our experience shows that it … [Read more...]

Case Study: Mobile Mechanic – Monster Conversion Rates!

Ace Mobile Mechanics provide mobile car service, mobile auto electrician service and breakdown … [Read more...]

Copywriting – A thousand words is worth a picture

What's more important, the copywriting or the design of your website? Don't get me wrong, web … [Read more...]

Copywriting – Get your message through

Copywriting is by far the most imporant element of creating your website. People come to your … [Read more...]

Web Marketing and Business Blogging

Business Blogging has become a very integral part of the web marketing mix. It's been a huge trend … [Read more...]

Business Blogging

Blogging for business is one of the most interesting trends emerging on the web.  Whilst I was … [Read more...]

Bitemark going Carbon Neutral

I'm blogging about going carbon neutral today in the spirit of the Live Earth series of concerts. … [Read more...]

Case Study: Australian Migration Resource – Why website traffic does not equal website sales…

Relocations Made Easy is an online information resource for overseas people migrating to Australian … [Read more...]

Self Storage Success Story

The thing that has always impressed me most about Fort Knox Self Storage is how well they approach … [Read more...]

Web Design for Visual Impact or Customer Needs?

Do you need a website that has visual impact? Hits you right between the eyes? Would you be … [Read more...]

Web Design – Visual Impact for SME websites?

Often the first place that SME businesses go to for a website is a web designer. The question to ask … [Read more...]

Silver, Amber and Costume Jewellery

Tanjable Expressions is an online retailer of Silver, Amber and Costume Jewellery based in … [Read more...]

What is your budget for lead generation?

I find it interesting how many companies classify their website as an IT expense. What that tells me … [Read more...]

Can your website generate leads?

Amongst Australian SME's, there are 2 sides to the "generating leads from your website" … [Read more...]

Lead Generation meets the Content Management System

Our company works exclusively on websites that are designed to generate leads and make sales for B2B … [Read more...]

Do you need a Content Management System?

Do you want to be able to edit your own website? Is a content management system the answer? You … [Read more...]

Beware the Google Guaranteed Listing!

We often encounter web companies that guarantee to get your site listed in Google, but what does it … [Read more...]

Google Guarantee – What to look for with guaranteed listings

When considering any kind of Google listing guarantee, you should ask, "What will people have to … [Read more...]

Domain Names – How to choose

Many companies tend to think of their website as a singular entity. As websites continue to become … [Read more...]

WIIFM: The most important question to ask about your marketing

Back in 2001, Bryan Eisenberg wrote this interesting article about WIIFM. "What's in it for me?" … [Read more...]

What’s in it for me?

It's often referred to as your favourite radio station, WIIFM. What's in it for me is a fundamental … [Read more...]

Case study: Melbourne Brick Company – Bricks, Pavers, Retaining Walls, Outdoor Living retailer

Melbourne Brick Company has four outdoor living centres in Glen Iris, Hallam, Hoppers Crossing and … [Read more...]

Shopping Cart Categories

We've been working on one of our shopping cart sites that's just not selling. Whilst we are a web … [Read more...]

Shopping Carts and Categories – Navigating your way to conversion

We've been working on one of our shopping cart sites that's just not selling. Whilst we are a web … [Read more...]

Supplemental Results – Google’s second division

If pages of your site have disappeared from searches on Google, chances are they might have been … [Read more...]

Google’s Supplemental Results

The chances are that at some time, some of your web pages of your website will be relegated to … [Read more...]

Web statistics

Having run a web hosting and web marketing business for a number of years, I've evaluated quite a … [Read more...]

Web statistics – search for the truth in your website’s statistics

Web statistics are the cause of a lot of confusion in business. There are questions that arise … [Read more...]

Yellow Pages® Ads

I often find myself discussing how to make Yellow Pages® Ads work better with my customers.  Quite … [Read more...]

Choosing a domain name

How many domain names does your company hold? We find that many companies have wisely registered … [Read more...]

Yellow Pages® advertising Vs Google

Will Google spell the end of the Yellow Pages®? I often hear web techies heralding the end of the … [Read more...]

Using testimonials on your website

"Testimonials don't work" "I never read testimonials" "Testimonials are all made up" We … [Read more...]